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    Case Study · SaaS

    Northwind Platform Rebuild

    How a full platform rebuild took Northwind's conversion rate from 2.1% to 4.1% in nine weeks.

    Start a Similar ProjectSee the Project Page
    Industry: SaaSDuration: 9 WeeksService: Website Development
    1. Case Studies
    2. Rebuilding Northwind's platform for scale

    Executive summary

    Northwind Co. engaged Artovate Digital to rebuild its public-facing platform ahead of a Series B fundraising push. The existing site was slow, structurally disorganized, and no longer reflected the maturity of the product. Over nine weeks, we rebuilt the entire platform on Next.js, restructured the information architecture around buyer intent, and shipped a design system built to extend as the product line grew. The result: a 94% lift in conversion rate and a 62% reduction in page load time, delivered in time for the funding round it was built to support.

    The business challenge

    Northwind's original site was built quickly during an early fundraising push years earlier and never meaningfully revisited. As the company grew, new pages and features were added ad hoc, with no consistent information architecture behind them. By the time Northwind approached us, load times were approaching six seconds, the visual design no longer matched the product experience, and the internal engineering team had no bandwidth to address it without pulling resources from the core product.

    Objectives

    Three objectives anchored the engagement: rebuild the platform on a performance-first foundation without disrupting the active sales pipeline that depended on it; restructure navigation and pricing pages around actual buyer intent rather than internal team structure; and hit a hard launch deadline tied to an upcoming investor push, with no flexibility to slip.

    Our Approach

    Discovery through deployment

    Discovery

    We audited the existing product and interviewed stakeholders to understand the real constraints.

    Research

    We looked at comparable products and real user behavior to ground decisions in evidence.

    Strategy

    We defined the plan, success metrics, and what we'd deliberately leave out of scope.

    Design

    We designed and validated the experience before any build work began.

    Development

    We built it clean, documented, and reviewed at every milestone.

    Testing

    We tested across real devices and edge cases before launch.

    Deployment

    We shipped on a monitored, zero-surprise release schedule.

    Wireframes

    Early information architecture

    UI Design

    Final visual design

    Technologies

    Built with

    React logo

    React

    Next.js logo

    Next.js

    Node.js logo

    Node.js

    Tailwind CSS logo

    Tailwind CSS

    TypeScript logo

    TypeScript

    Before vs. After

    The measurable difference

    MetricBeforeAfter
    Page load time5.8s2.2s
    Conversion rate2.1%4.1%
    Lighthouse performance score4897
    Bounce rate58%34%
    Business Results & ROI

    What it meant for the business

    0%

    Conversion Lift

    0%

    Load Time Reduction

    0

    Est. Payback Period (Months)

    Client Testimonial

    In Northwind's words

    Lessons learned

    Treating performance as a design constraint from day one — not a post-launch optimization pass — was the single biggest factor in hitting the final Lighthouse score. Every component was budgeted against a performance target before it was approved, which meant far less rework than a typical 'build first, optimize later' approach.

    Future improvements

    Northwind is now evaluating a headless CMS connection so their marketing team can iterate on landing pages independently — the content architecture from this rebuild was deliberately structured to support that without a further rebuild.

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    “Artovate rebuilt our entire platform and our conversion rate nearly doubled within a quarter.”

    Portrait of Alex Rivera

    Alex Rivera

    VP of Growth, Northwind Co.