A patient-facing mobile app designed and shipped in under three months, built for daily clinical use.
Lumen Health needed a patient-facing app to replace a clunky web portal that patients routinely abandoned before completing check-in. With a clinical launch date already committed to partner providers, there was no room for the project to slip.
The brief was demanding: an app patients could realistically use during a stressful moment (pre-appointment check-in), built to handle sensitive health data securely, and ready for both iOS and Android without doubling the engineering budget.
We built cross-platform with Flutter, sharing one codebase across iOS and Android while still tuning performance and interaction patterns natively per platform. The design prioritized radical simplicity — every screen was tested against the question 'could a stressed, distracted patient complete this in under 30 seconds?'
Data handling was built to modern healthcare security standards from the architecture stage, not retrofitted before launch.
Discovery
We audit what exists today and clarify goals, users, and constraints.
Planning
We scope the work into milestones with clear deliverables and timelines.
Design
We prototype the experience and get your sign-off before any build work starts.
Development
We build it clean, documented, and reviewed — not just functional.
QA
We test across devices, browsers, and edge cases before you ever see a bug.
Deployment
We ship on a monitored, zero-surprise release schedule.
Support
We stay on to monitor, fix, and improve after launch.
Node.js
Flutter
Azure
| Metric | Before | After | |
|---|---|---|---|
| Check-in completion rate | 61% | 93% | |
| Avg. check-in time | 4.5 min | 48 sec | |
| App Store rating | N/A | 4.9 / 5 |
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App Store Rating
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Weeks to Launch
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Check-In Completion
Tell us about your timeline — we'll follow up within 24 hours with an honest read on what's achievable.
“The team shipped faster than any agency we've worked with, without cutting corners on quality.”
Sam Okafor
Founder, Lumen Health